This Privacy Policy explains how superjili collects, uses, stores, and protects your personal information when you use our platform in the Philippines. By registering an account or accessing any part of the site, you agree to the practices described here. We are committed to handling your data responsibly and in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012.
When you register and use superjili, we collect personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive financial credentials directly. During your use of the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This information helps us maintain platform security, detect suspicious activity, and improve the overall quality of our service.
The personal data we collect is used primarily to operate and manage your superjili account, process deposits and withdrawals, and verify your identity in compliance with Philippine regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Your gameplay data helps us personalise your experience, recommend relevant games in the game lobby, and tailor promotional offers on our Promotion page. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes. We do not use your personal information to make fully automated decisions that significantly affect your rights without human oversight.
superjili does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required by law or to protect the integrity of the platform. Any third-party partners we work with are carefully vetted and are only given access to the data they need to perform their specific function. We will notify you of any material changes to our data-sharing practices to the extent permitted by law.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the superjili platform is encrypted using secure protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff handling personal data are trained on data protection obligations. We conduct regular security assessmentsand vulnerability checks to identify and address potential risks before they can affect your data. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering and gaming regulations. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it so that it can no longer be linked back to you. You may request the deletion of your account and associated personal data at any time, subject to any legal retention requirements that may apply. We will confirm the outcome of any deletion request within a reasonable timeframe and explain any reasons why certain data must be retained.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and to access a copy of the personal information we hold about you. You may request corrections to any inaccurate or incomplete data, and you have the right to object to the processing of your data in certain circumstances. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also request the portability of your data in a structured, commonly used format where technically feasible. To exercise any of these rights, please contact our support team through the details available on the platform, and we will respond within the timeframe required by applicable law.
superjili uses cookies and similar tracking technologies to ensure the platform functions correctly, remember your preferences, and analyse how players interact with our site. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as login sessions and security features. Analytics cookies help us understand which pages and features are most popular so we can continue to improve the experience for players across the Philippines. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of superjili.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance applicable in the Philippines. When we make material changes, we will notify registered players through the platform or via the contact details associated with their account. The effective date at the top of this page will always reflect the most recent revision, and we encourage you to review this policy periodically. Continued use of the superjili platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions or concerns about this Privacy Policy or how your data is handled, please visit our FAQ page or review our Terms and Conditions for further information.
For questions about your personal data or to exercise your data subject rights, please visit our FAQ page or review our Responsible Gaming page for related platform policies.
No, superjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We only share your data with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and all such parties are bound by strict confidentiality agreements. Any sharing of data with regulatory or law enforcement authorities is done only when required by Philippine law. We are committed to keeping your personal information private and secure at all times. If you have concerns about how your data is shared, please review the full Privacy Policy above or visit our FAQ page.
You can request access to the personal data we hold about you, or ask for its correction or deletion, by contacting our support team through the platform. We will acknowledge your request promptly and respond within the timeframe required under the Philippine Data Privacy Act of 2012. Please note that certain data may need to be retained for legal or regulatory reasons even after an account is closed, and we will explain any such requirements clearly. For account closure requests, you can also find guidance on our FAQ page. We take all data subject requests seriously and aim to resolve them as efficiently as possible.
Yes, superjili takes the security of your payment information very seriously. We use encrypted connections for all transactions and work only with reputable payment processors who meet strict security standards. We do not store full card numbers or sensitive financial credentials directly on our servers. All payment data is handled in accordance with applicable security standards and Philippine financial regulations. If you ever notice any suspicious activity on your account, we encourage you to contact our support team immediately and review our FAQ page for guidance on securing your account.
We handle your personal data with care so you can focus on enjoying everything superjili has to offer across the Philippines.