Player Wellbeing Philippines 21+ Only

superjili Responsible Gaming

Gaming is meant to be enjoyable. superjili is committed to providing a safe, fair, and transparent environment for all players across the Philippines — with practical tools and clear guidance to help you stay in control.

Play Responsibly — Register Now
Safe & Fair Play Set Your Session Limits Deposit Controls Available Self-Exclusion Option 24/7 Support Access Track Your Activity Gaming Should Be Fun Safe & Fair Play Set Your Session Limits Deposit Controls Available Self-Exclusion Option 24/7 Support Access Track Your Activity Gaming Should Be Fun

Our Commitment to You

We believe that responsible gaming is not just a policy — it is a core part of how superjili operates every day for players in the Philippines.

Deposit Limits

Set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you full control over how much you spend on the platform at any given time. Staying within your budget is the foundation of a healthy gaming habit. We encourage every player to set a limit before they start playing.

Session Time Limits

Manage how long you play in a single session by setting a time limit on your account. When your chosen time is up, you will receive a clear notification so you can decide whether to continue or take a break. Regular breaks help you stay refreshed and make more considered decisions while gaming. Losing track of time is one of the most common challenges for online players, and this tool is designed to help. We recommend reviewing your session habits regularly to keep gaming enjoyable.

Self-Exclusion

If you feel that gaming is becoming a problem, you can request a self-exclusion period ranging from a few weeks to a permanent ban. During this period, your account will be suspended and you will not be able to access any games or make deposits. Self-exclusion is a serious and effective tool for players who need a complete break from gaming. Our support team can guide you through the process quickly and without judgment. Your wellbeing always comes first at superjili.

Activity Tracking

Your account dashboard gives you a clear view of your gaming history, including total time played, amounts wagered, and net results over any period you choose. Transparency about your own activity is one of the most powerful tools for responsible gaming. Reviewing your history regularly helps you spot patterns before they become problems. We make this information easy to access so you are always informed. Knowledge of your own habits is the first step toward staying in control.

Cooling-Off Periods

A cooling-off period lets you take a short break from gaming — from 24 hours up to several weeks — without committing to a full self-exclusion. During this time, your account remains open but gaming access is temporarily suspended. This option is ideal if you feel you need a pause to reassess your habits without permanently closing your account. You can request a cooling-off period at any time through your account settings or by contacting our support team. Taking a break is always a smart and responsible choice.

Minor Protection

superjili is strictly for players aged 21 and above in the Philippines, in line with local gaming regulations. We use identity verification during registration to prevent underage access to our platform. If you share a device with younger family members, we strongly recommend using parental control software to restrict access to gaming sites. Any account found to belong to a minor will be immediately closed and all funds returned. Protecting young people from gambling harm is a responsibility we take very seriously.

Recognising Problem Gambling

Gaming should always be a form of entertainment, not a way to earn money or escape from personal difficulties. If gaming is starting to affect your finances, relationships, or mental health, it may be time to seek help. The following signs may indicate that gaming has become a problem worth addressing.

  • Spending more money or time on gaming than you originally planned, and finding it difficult to stop.
  • Chasing losses by continuing to play in an attempt to win back money you have already lost.
  • Neglecting work, family, or social responsibilities because of time spent gaming.
  • Feeling anxious, irritable, or restless when you are not able to play.
  • Borrowing money or selling possessions to fund your gaming activity.

If any of these signs feel familiar, please reach out for support. You can also visit our FAQ page for guidance on using our account management tools.

Where to Get Help

If you or someone you know needs support with problem gambling in the Philippines, the following organisations can provide confidential assistance and guidance.

  • PAGCOR Responsible Gaming

    The Philippine Amusement and Gaming Corporation provides responsible gaming resources and oversight for licensed operators across the Philippines.

  • National Center for Mental Health (NCMH)

    The NCMH offers mental health support services across the Philippines, including counselling for behavioural issues related to gambling.

  • Gamblers Anonymous Philippines

    A peer support community for individuals dealing with compulsive gambling, with regular meetings and a confidential support network available nationwide.

You can also contact our support team at any time to request account restrictions or to discuss your options. We are here to help, not to judge.

Responsible Gaming FAQs

You can set a deposit limit by logging into your account and navigating to the Responsible Gaming section of your account settings. From there, you can choose a daily, weekly, or monthly limit that suits your budget. Once set, the limit takes effect immediately and any request to increase it will require a mandatory waiting period before it is applied. This cooling-off period is designed to prevent impulsive decisions. If you need assistance setting up your limits, our support team is available to guide you through the process at any time.

Yes, superjili offers both cooling-off periods and self-exclusion options that allow you to pause your gaming activity without permanently closing your account. A cooling-off period can be set for as little as 24 hours or as long as several weeks, depending on what you need. During this time, you will not be able to access games or make deposits, but your account and balance will remain intact. If you feel you need a longer or permanent break, self-exclusion is also available. Both options can be requested through your account settings or by contacting our support team directly.

The minimum age to register and play on superjili is 21 years old, in accordance with Philippine gaming regulations. We verify the age and identity of all players during the registration process to ensure compliance with this requirement. Any account found to belong to a person under the age of 21 will be immediately suspended and all funds will be returned. We also strongly encourage players who share devices with younger family members to use parental control software to prevent underage access to gaming platforms. Protecting minors from gambling harm is a legal and ethical obligation that we take very seriously.

If gaming is having a negative impact on your finances, relationships, or mental health, we encourage you to reach out for support as soon as possible. You can contact our support team directly to request account restrictions or to discuss your situation confidentially. In the Philippines, organisations such as the National Center for Mental Health and Gamblers Anonymous Philippines offer professional and peer support for problem gambling. PAGCOR also provides responsible gaming resources and can direct you to appropriate services. You can also visit our FAQ page for more information on the tools available to you on the platform. Remember, seeking help is a sign of strength, not weakness.

Play Smart. Stay in Control.

superjili is here to make gaming enjoyable and safe for every player in the Philippines. Use our tools, know your limits, and reach out whenever you need support.